The 2010 Decent Homes Standard
I should imagine most Council and Housing Association tenants have heard of this government initiative to bring all homes up to standard by the year 2010.
In your own property this might include one or all of the following: double glazing, new kitchens, bathrooms, electrical rewires and heating systems. [...]
Some Councils and Housing Associations actively try to involve their tenants and leaseholders, others aren’t quite so forthcoming. With the Audit Commission doing their thing in just about every area of housing (to rate them to Government Standards), some councils seem to overload their tenants with questionnaires on everything from how well a repair was carried out to how long it took the council to answer the telephone! [...]
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